A food processing company in the UK had an urgent need for a critical component to keep their production line running
Background: A food processing company in the UK had an urgent need for a critical component to keep their production line running. Without this component, they would not be able to continue production, leading to a potential loss of revenue and negative impact on their reputation. The company tried to source the component locally, but unfortunately, it was not available.
Solution: To get the component as quickly as possible, their supplier decided to contact MYOBC immediately. We offered the customer the fastest possible on board courier solution within 10 minutes. After a quick approval from the customer side, we quickly dispatched a courier to the supplier’s location in Netherlands, who collected the component, drove it to the Amsterdam Schiphol Airport and handed it over to our OBC wich immediately boarded the next available flight to the UK. Upon arrival in the UK, the courier quickly cleared customs and headed by taxi straight to the food processing company.
Result: The OBC delivered the component to the company within 4 hours of leaving the Netherlands, allowing the production line to be up and running again within a matter of hours. The food processing company was extremely pleased with the swift and efficient service provided by MYOBC, which enabled them to avoid a significant loss of revenue and minimize the impact on their reputation.
Conclusion: This case study demonstrates the value of using an On Board Courier service when faced with an urgent need for critical components. The speed and reliability of OBC services can be critical in minimizing the impact of supply chain disruptions and keeping production lines running smoothly.
