Background story: In the aviation industry, timely delivery of spare parts is critical to ensure that grounded aircraft are back in service as soon as possible. In a recent case, an aircraft was grounded in Cairo, Egypt, and needed a spare part to be transported from a supplier in The Netherlands.
The supplier had the necessary spare part, but due to the urgency of the situation and the lack of reliable transport options, it was decided to use an On Board Courier (OBC) service to transport the spare part. The OBC solution was chosen because it offered a secure and fast delivery option, ensuring that the aircraft would be back in service in the shortest possible time.
Solution OBC: MYOBC has the necessary expertise in time-critical logistics to provide customers and partners with custom-made OBC solutions. After receiving the request from our partner, we immediately started to explore the possible solutions for this shipment. Our customer received a custom-made solution within 15 minutes after receiving the request. After a quick approval from the customer, we were ready to proceed and take all the necessary operational procedures to arrange the OBC transport.
We collected the spare part from the supplier in The Netherlands within 30 minutes after conformation. In the meantime, our OBC headed to the departure airport (AMS) and after undergoing all the airport and customs procedures, boarded the next available flight to Cairo.
On arrival in Cairo: On arrival in Cairo, the OBC was met by a representative of the airline and the spare part was quickly transferred to the maintenance team at the airport. The aircraft was then quickly repaired and returned to service, ensuring that the airline’s schedule was not disrupted and passenger safety was maintained.
Conclusion: This case demonstrates the importance of having reliable logistics partners who can offer timely, reliable, and efficient solutions. The use of an On Board Courier service in this instance ensured that the aircraft was back in service quickly, reducing the impact on the airline and its customers.
