Keeping the supply chain of an automotive manufacturer in South Africa up and running.
A key automotive manufacturing company in South Africa was facing an enormous challenging logistical situation. They needed to have specific components from Germany as fast and secure as possible to their factory to keep their production line up and running.
Efficiency and thinking along
Creating efficiency and thinking along are some of our key activities while operating a shipment like this. We provided a full-service solution based on the needs of our customer. From pick-up in Germany to repacking the shipment, providing customs clearance in South Africa, and operating the last mile by car in Johannesburg.
With direct flights every day from Amsterdam to Johannesburg, it was faster and more cost-efficient to drive the shipment from Germany to Amsterdam Schiphol Airport, instead of departuring from Germany.
At our warehouse located right next to Amsterdam Schiphol Airport, we managed to repack and seal the 12 boxes in such a way that it was possible to check them in as just six pieces of checked baggage. After checking in the shipment at the airport as odd size, the courier made sure with the ground staff and cabin crew that all the pieces were on board when the boarding procedure started. Having arranged the customs clearance in South Africa before boarding the flight, we were all set to go.
Arriving at JNB Airport, our courier picked up the shipment from the luggage belt and handled the custom clearance formalities. He went to his rental car immediately to operate the last mile. In the meantime, we made sure that the customer was updated about every step in the process via our 24/7 live Track & Trace system, the shipment was delivered on the exact desired time.
Our customer told us afterward that he had never experienced a service like this. One for the books!