05 September 2024

Case study

Medical Shipment to Christchurch, New Zealand from the Netherlands

An urgent medical shipment was arranged for the delivery of temperature-sensitive pharmaceuticals from a facility in the Netherlands to a healthcare provider in Christchurch, New Zealand. Due to the critical nature of the cargo and the tight time constraints, the decision was made to use an On-Board Courier (OBC) to ensure safe, direct handling throughout the entire journey.

Pre-Shipment Preparations

The pharmaceuticals, which required strict temperature control between 2-8°C, were carefully packed in specialized thermal containers. The containers were equipped with real-time temperature-monitoring systems to ensure that the sensitive products remained within the required range. As the shipment had to comply with international health regulations, all necessary documentation, including export licenses, customs declarations, and safety data sheets, were prepared in advance.

A dedicated, experienced courier was assigned to handle the shipment from start to finish. The courier was briefed on the product’s sensitivity and provided access to real-time tracking to monitor both the temperature and location of the package throughout the trip.

Journey

The courier collected the package directly from the pharmaceutical facility in the Netherlands and carried it onboard an international flight bound for New Zealand. To ensure maximum control, the shipment remained in the courier’s possession as hand luggage, allowing continuous monitoring of the temperature and immediate response in case of any deviations.

The courier ensured the shipment passed through customs efficiently at both the departure and arrival locations, thanks to meticulous pre-arranged paperwork and the expertise of customs agents familiar with medical imports.

Upon arrival in New Zealand, the courier transferred the package onto a domestic flight for the final leg of the journey to Christchurch. Throughout the journey, the temperature remained stable, and the pharmaceuticals arrived without any issues.

Delivery and Outcome

Upon reaching Christchurch, the courier delivered the shipment directly to the receiving healthcare provider, ensuring that the pharmaceuticals were handed over in optimal condition. The entire journey was completed within the required time window, and the cold chain was maintained at all times, preserving the integrity of the medical products.

This method ensured complete control over the shipment, with constant human oversight and temperature monitoring, making it the ideal solution for such a sensitive and time-critical delivery.

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Need assistance? Our time-critical desk is available 24/7 to support you at +31 (0)23 751 9580 or via ops@myobc.eu.

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Need assistance? Our time-critical desk is available 24/7 to support you at +31 (0)23 751 9580 or via ops@myobc.eu