Connecting Japan to the world!
One of our valued customers faced a critical situation when a vital machine in their factory experienced a sudden breakdown. The cost of the standstill was not only financially damaging but also impacted their production schedules and customer commitments. The necessary replacement parts were urgently required and happened to be stored in the Netherlands, creating a significant logistical challenge due to the distance involved.
The provided solution
Recognizing the urgency and gravity of the situation, our team analyzed all possible options to deliver the spare parts to Narita, Japan. We were able to offer a direct flight that day, which would ensure delivery within 16 hours from receiving the request.
Our team meticulously coordinated all aspects of the logistics process, including documentation, customs clearance, and shipment tracking. We ensured that the required parts were promptly picked up from the storage facility in the Netherlands, securely packaged, and transported to Amsterdam Airport Schiphol.
With careful attention to detail and seamless coordination, MYOBC managed to secure a time-efficient flight to Tokyo Narita Airport, minimizing transit time and eliminating any unnecessary delays. Our dedicated team closely monitored the progress of the shipment, providing real-time updates to our customer to keep them informed throughout the entire process.
Prompt and secure delivery
Thanks to MYOBC’s efficient and reliable time-critical logistic solution, the desired parts reached the customer’s facility in Tokyo within an impressive transit time of just 16 hours after receiving the initial request. This prompt and secure delivery enabled our customer to swiftly resume their production operations, minimizing the impact of the machine breakdown and avoiding further financial losses.